topic Re: Call safe in Broadband

Call safe

lynda65 — Thu, 04 Dec 2025 16:05:46 GMT

I have tried to delete call safe from my account and i cant and cant find an email to tell Talk Talk to delete it. I followed all the steps in the email i received saying a £1 charge would be introduced. Ideas please

Re: Call safe

mandisa1-TT — Thu, 04 Dec 2025 16:11:00 GMT

Hi there @lynda65 I would be happy to assist you in removing CallSafe, should you choose to proceed.

I would like to highlight the benefits you may miss out on by disabling this feature:

Screen Calls: CallSafe prompts unknown callers to record their name, which is then played back to you. This allows you to decide whether to answer, send the call to voicemail, or block it.
Whitelist Numbers: You have the option to permit trusted numbers to bypass any screening, ensuring uninterrupted access.
Block Unwanted Calls: Your phone will not ring for numbers you have blocked, providing you with peace of mind against nuisance calls.

These features are designed to enhance your control over incoming calls and reduce unwanted interruptions. Would you like me to proceed with the removal of CallSafe?

Re: Call safe

lynda65 — Thu, 04 Dec 2025 16:13:11 GMT

yes please as i do not wish to pay for the service

Re: Call safe

mandisa1-TT — Thu, 04 Dec 2025 16:17:17 GMT

I understand and can confirm that looking into your account call safe was successfully disconnected today.

Re: Call safe

lynda65 — Thu, 04 Dec 2025 16:20:39 GMT

Thank you

Re: Call safe

mandisa1-TT — Thu, 04 Dec 2025 16:21:44 GMT

You are most welcome:)

I would like to confirm is there anything else that I can assist you with today?

Re: Call safe

lynda65 — Thu, 04 Dec 2025 16:22:53 GMT

Thats it thank you

Re: Call safe

mandisa1-TT — Thu, 04 Dec 2025 16:24:11 GMT

You are most welcome, enjoy the rest of your day and take care:)