topic Re: Please cancel Callsafe on my account in Broadband

Please cancel Callsafe on my account

Nimiq4 — Tue, 09 Dec 2025 09:24:08 GMT

I'm unable to cancel Callsafe via my account login, the button linking me to the function just returns the "Oops....." message. Tried PC, mobile, different browsers, different Windows (7 and 11), always "Oops...".
Please could someone cancel the Callsafe boost on my account. We no longer use the telephone and have no need for callsafe.

Thanks

Re: Please cancel Callsafe on my account

nambuso-TT — Tue, 09 Dec 2025 09:39:07 GMT

Hi @Nimiq4, I'm sorry to hear that you're having trouble with canceling Call Safe. I’ve taken care of removing this feature for you on my end, and it should be fully removed within the next 24 hours.

Re: Please cancel Callsafe on my account

Nimiq4 — Tue, 09 Dec 2025 09:57:55 GMT

Thanks

Re: Please cancel Callsafe on my account

nambuso-TT — Tue, 09 Dec 2025 09:59:44 GMT

No problem:) You can also clear cookies and cache on your current browser before attempting anything.

Re: Please cancel Callsafe on my account

nambuso-TT — Tue, 09 Dec 2025 10:00:07 GMT

Is there anything else that youw would like me to assist you with today?

Re: Please cancel Callsafe on my account

Nimiq4 — Tue, 09 Dec 2025 10:05:14 GMT

That's all thanks, I'm sorted now.

Re: Please cancel Callsafe on my account

nambuso-TT — Tue, 09 Dec 2025 10:12:49 GMT

Thak you very much for contacting TalkTalk, Have yourself a lovely day:)

Goodbye!👋