topic Re: Setting up Wifi hub in Broadband

Setting up Wifi hub

VeraBowler — Fri, 19 Dec 2025 16:22:16 GMT

Hi, I have received wifi hub but contents differ to booklet.

Re: Setting up Wifi hub

nambuso-TT — Fri, 19 Dec 2025 16:33:56 GMT

Hi there @VeraBowler. Please refer to the below steps to set up your wifi hub, once you have followed the steps and connected the equipment, please let us know if it works fine. Thanks

Set up your Wi-Fi Hub or Wi-Fi Hub Black - TalkTalk Help & Support

Re: Setting up Wifi hub

fr8ys — Fri, 19 Dec 2025 16:33:35 GMT

The instructions can be confusing. Are you on full fibre or fibre to the cabinet?

I think you should have a grey and a red input. One is for full fibre, the other for fibre to the cabinet.

The grey one is for fibre to the cabinet connection, the other for full fibre (150 and above).

If I've got them round the wrong way it won't damage the router, so just try it in the other connector

Re: Setting up Wifi hub

nambuso-TT — Fri, 19 Dec 2025 16:35:15 GMT

@fr8ys, thank you for the support.

Re: Setting up Wifi hub

KeithFrench — Sat, 20 Dec 2025 16:25:30 GMT

You probably have the WiFi Hub 3, of which there are several different hardware versions & one set of instructions. They do not always match the version you have. I have been campaigning to get this sorted.

The simplest way, if you are on Full Fibre, is to use the black Ethernet cable from the router's red WAN port to the ONT's Ethernet port.

Re: Setting up Wifi hub

Philile-TT — Mon, 22 Dec 2025 07:08:00 GMT

@VeraBowler please advise if you were able to plug it in.