topic Re: I cant contact TalkTalk in Broadband

I cant contact TalkTalk

llibert — Sun, 18 Jan 2026 20:54:49 GMT

I received one tex message from TalkTalk need speak with me but the robot answer machine not connected me and close the call...?

The message:

Let's get you back up and running

Hello,

Thanks for getting in touch and using our automated phone service to do some checks. We now need to speak to you so we can resolve your service issue.

We need to speak to you to try again, so please give us a call on 0345 172 0088 when you're at home.

Your TalkTalk Team

Re: I cant contact TalkTalk

Gliwmaeden2 — Sun, 18 Jan 2026 20:59:06 GMT

Not open for anything at this time on a Sunday, @llibert.

Re: I cant contact TalkTalk

Gliwmaeden2 — Sun, 18 Jan 2026 21:01:03 GMT

Details of opening hours are here, @llibert:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Forum staff open up c 7am - 5pm [Monday to Friday].

Re: I cant contact TalkTalk

llibert — Sun, 18 Jan 2026 21:14:04 GMT

Thank You very much

Re: I cant contact TalkTalk

ferguson — Sun, 18 Jan 2026 21:58:19 GMT

@llibert

It will help the support team here to look into this for you if make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account.

Re: I cant contact TalkTalk

Philile-TT — Mon, 19 Jan 2026 07:04:35 GMT

@llibert I will have a look at your account to see why you were being contacted.

Re: I cant contact TalkTalk

Philile-TT — Mon, 19 Jan 2026 07:24:28 GMT

@llibert you would have received that text due to that you contacted TalkTalk on the 17/01/2026 advising that you are having issues with making payments.

Re: I cant contact TalkTalk

Gliwmaeden2 — Mon, 19 Jan 2026 09:15:31 GMT

@llibert, useful information to be found in links from here:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Struggling_to_pay/Struggling_to_pay

Re: I cant contact TalkTalk

llibert — Mon, 19 Jan 2026 09:23:05 GMT

Thank You very much Gliwmaeden2

Re: I cant contact TalkTalk

Philile-TT — Mon, 19 Jan 2026 09:29:27 GMT

@Gliwmaeden2 Thank you for the support.