topic Re: Faulty Router in Broadband

Faulty Router

Welsh kingfisher — Mon, 02 Feb 2026 12:58:08 GMT

Hi please could someone from support staff contact me with problems I am having with a faulty router that shuts down

I have lost faith in tech dept after numerous phone calls

Thanks

Re: Faulty Router

Mandisa-TT — Mon, 02 Feb 2026 12:59:32 GMT

Hi @Welsh kingfisher I'm sorry to hear this, I will be able to look into your query, please confirm what issues are you having with your router?

Re: Faulty Router

Welsh kingfisher — Mon, 02 Feb 2026 13:01:38 GMT

Hi please could u send private message

Re: Faulty Router

Mandisa-TT — Mon, 02 Feb 2026 13:08:53 GMT

I will be able to run checks on the line on the forum, however, if you request to be assisted privately, you can send a private message, and I will be able to assist you.