topic wififi in Broadband

wififi

Fingerpost — Fri, 06 Feb 2026 18:19:08 GMT

My wifi keeps going off.

Re: wififi

Gliwmaeden2 — Fri, 06 Feb 2026 19:36:38 GMT

@Fingerpost,

Forum support staff are not back before Monday - c 7am - 5pm.

Meanwhile phone support on 03451 720088 after 9am on Saturday or use Chat either day.

Full details of their hours:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Re: wififi

ferguson — Fri, 06 Feb 2026 20:51:57 GMT

Is this just WiFi, or is your internet connection generally perhaps glitching? Are all your connected devices affected? Which make and model of router do you have?

Subject to that, if you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond when they are back online on Monday.

Re: wififi

nambuso-TT — Mon, 09 Feb 2026 07:03:06 GMT

Hi there @Fingerpost. I am very sorry to hear this. I will look into this for you, just to confirm you are experiencing dropping connection?