topic Re: Flashing amber light, reset in Broadband

Flashing amber light, reset

Marnee — Sat, 14 Feb 2026 19:48:36 GMT

My WiFi is not working it was working fine this morning

I have reset, nothing has worked I have unplugged its flashes, then it gets stuck for a bit and then back to flashing. Need help.

Re: Flashing amber light, reset

KeithFrench — Sun, 15 Feb 2026 11:28:23 GMT

This sounds like a possible line or router issue. What happens if you move the router, via a new or known good microfilter, to the test socket? This is located behind the Master Socket's removable faceplate, if you have that type.

Re: Flashing amber light, reset

Mandisa-TT — Mon, 16 Feb 2026 07:06:36 GMT

Hi @Marnee I will be able to look into this for you, let me know if you still need help.

Re: Flashing amber light, reset

Mandisa-TT — Mon, 16 Feb 2026 07:06:53 GMT

Thank you so much @KeithFrench

Re: Flashing amber light, reset

Marnee — Mon, 16 Feb 2026 08:15:46 GMT

I have an engineer coming out today, thank you.

Re: Flashing amber light, reset

Marnee — Mon, 16 Feb 2026 08:16:44 GMT

Thank you @KeithFrench it was a faulty router, I did change the cables and filter. But the new router worked instantly.

Re: Flashing amber light, reset

Mandisa-TT — Mon, 16 Feb 2026 08:16:51 GMT

Thank you so much for letting us know @Marnee

Re: Flashing amber light, reset

Mandisa-TT — Mon, 16 Feb 2026 08:17:37 GMT

Perfect!