topic Re: electrical returns bag or label in Broadband

electrical returns bag or label

grandude — Wed, 25 Feb 2026 11:24:22 GMT

I have just changed my package and as a result, I have been issued with a new router.

However, there was no label or bag to return my old equipment and recycling locally is not easy.

Can someone please help.

Re: electrical returns bag or label

nambuso-TT — Wed, 25 Feb 2026 11:35:01 GMT

Hi there @grandude. I am very sorry to hear this. I will help you with this today:)

Re: electrical returns bag or label

nambuso-TT — Wed, 25 Feb 2026 11:37:36 GMT

Privately, please confirm the address you would like me to send the returns bag to. Thanks

Re: electrical returns bag or label

grandude — Wed, 25 Feb 2026 13:38:24 GMT

Thanks for yor help.

Re: electrical returns bag or label

nambuso-TT — Wed, 25 Feb 2026 13:45:34 GMT

No problem:) Should you require any further assistance, please do not hesitate to contact us. Thank you very much for contacting TalkTalk. Enjoy the rest of your day.

Goodbye👋