topic Re: How can I see my contract details? in Broadband

How can I see my contract details?

allstontowers — Sun, 15 Mar 2026 15:42:18 GMT

I have no access to the original email that came at the start of the contract. I have no link to anythng with the contract in it on my dahsboard.

Re: How can I see my contract details?

ferguson — Sun, 15 Mar 2026 15:56:06 GMT

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. They will be back online tomorrow.

Re: How can I see my contract details?

allstontowers — Sun, 15 Mar 2026 16:01:22 GMT

Thank you.

Re: How can I see my contract details?

ferguson — Sun, 15 Mar 2026 16:41:51 GMT

No worries. They should be able to check and advise.

Re: How can I see my contract details?

Philile-TT — Mon, 16 Mar 2026 16:02:17 GMT

@allstontowers you can view this information on MyAccount under my package.

Re: How can I see my contract details?

allstontowers — Mon, 16 Mar 2026 17:29:48 GMT

I can't find it in My Package. All I get is offers to renew or upgrade.

Re: How can I see my contract details?

ferguson — Mon, 16 Mar 2026 17:40:43 GMT

If you click on this link do you not see the option below:

Re: How can I see my contract details?

Mandisa-TT — Tue, 17 Mar 2026 07:03:03 GMT

Thank you @ferguson for your help.