VPN wont connect

Wulfen1993 — Sun, 17 May 2026 20:25:57 GMT

I have been a customer with talktalk for years and always worked from home and never had any problems but for some reason my company VPN will no longer connect to my Internet. My company IT have said its working... and I drove to my parents house to try it on their WiFi and it works completely fine so it is definitely my router problem.

I have tried:

Resetting the router

Turning it off and on again

Lowering my firewall settings

Making sure homesafe security stuff is all off

Looks like it might need a firmware update? Can someone help me? I am at a loose end. Live chat person just tells me its not them as they dont block vpns. But it 100% is cause it works everywhere else!

Re: VPN wont connect

Gliwmaeden2 — Sun, 17 May 2026 20:47:05 GMT

Nobody on here can update the firmware for you, @Wulfen1993.

What version do you currently have - it may already be the latest?

Re: VPN wont connect

Gliwmaeden2 — Sun, 17 May 2026 20:55:53 GMT

Are you on Full Fibre, @Wulfen1993? Make sure that you ask to speak to them, if so.

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VPN wont connect

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