topic Re: Online defence app in Mobile

Online defence app

Giraffe — Sat, 17 Jun 2023 19:08:54 GMT

I set this a default browser but found it would not accept scanned QR code app links. It just stated there was an error on the linked Web page.

Is this as intended as this means it us not as useful as I expected. I had scanned the Smart Mobile QR code app having just joined that service.

Thanks

Re: Online defence app

Divsec — Mon, 19 Jun 2023 06:49:18 GMT

Hi @Giraffe did the links work using a different browser?

Re: Online defence app

Giraffe — Mon, 19 Jun 2023 13:35:11 GMT

Hello

Yes I was able to open the QR link using Chrome as my default browser.

I was just expecting to be able to use the TalkTalk Defence App as my default browser.

Is there anything else you can add?

Thanks

Re: Online defence app

Divsec — Mon, 19 Jun 2023 13:42:54 GMT

Hi @Giraffe sorry no I'm not familiar with the app you refer to. I wonder if the dialogue you had with @Ady-TalkTalk at the beginning of the year has any bearing.

Either way your post has been escalated and you should hear soon.

Re: Online defence app

Giraffe — Mon, 19 Jun 2023 13:56:34 GMT

Thanks

To clarify the App I am now referring to is the TalkTalk Online Defence App available on my Android phone (Samsung Galaxy) through Google Play.

The earlier issue was the same app but through Apple for my Ipad.

Thanks Again

Re: Online defence app

Divsec — Mon, 19 Jun 2023 16:41:19 GMT

Hi @Giraffe oh you are referring to the F Secure product offered by TalkTalk. Sorry for my ignorance but this is a product I resisted and have no good experience with it.

Re: Online defence app

Ady-TalkTalk — Thu, 22 Jun 2023 11:45:57 GMT

Hi Giraffe, could you pm me one or two of the qr codes/links for me to test please?

Ady

Re: Online defence app

Giraffe — Thu, 22 Jun 2023 13:23:01 GMT

Hello Ady

Can you please explain what you mean by pm. Is a secure system for messaging?

I have reset TalkTalk Online Defence App as my default browser having noticed some recent related messages popping up and found that out of three QR codes saved the browser opened. There is just one relative to Microsoft that doesn't. I will sent that code link once you explain the pm query.

Thanks

Re: Online defence app

Gliwmaeden2 — Thu, 22 Jun 2023 15:04:57 GMT

@Giraffe, click on Ady-talktalk's name and it will take you through to the public bit of his profile. Scroll down a little and it should look something like this:

Clicking on the blue "send message" area takes you to a box to compose a private message.

When a reply comes back, a number will show next to your avatar (top right) and clicking there takes you to the message envelope. Click on that to read / reply etc.

Re: Online defence app

Giraffe — Thu, 19 Oct 2023 09:06:25 GMT

sorted thanks