topic Re: Content not available 6003 in Mobile

Content not available 6003

chrishall57 — Thu, 14 Dec 2023 17:54:40 GMT

Just installed the mobile app on my iphone and if I try and play anything I get

"Content not available"

"Sorry but this content is not available for this device"

"6003"

Any ideas?

Re: Content not available 6003

Arne-TalkTalk — Mon, 18 Dec 2023 10:21:27 GMT

Hi chrishall57

What's the make and model of your device?

Re: Content not available 6003

chrishall57 — Mon, 18 Dec 2023 10:24:49 GMT

Hi, it's an iPhone 13, iOS 17.1.2

Thanks

Re: Content not available 6003

Arne-TalkTalk — Mon, 18 Dec 2023 14:58:26 GMT

Can you screenshot the error and post it.

Re: Content not available 6003

chrishall57 — Mon, 18 Dec 2023 15:13:11 GMT

Happens when trying to watch something from the TV Guide menu option, everything else seems to work. Click on the programme, you get a page of text with a player at the top, click to play and you get the error.

Screenshot attached.

Re: Content not available 6003

Karl-TalkTalk — Tue, 19 Dec 2023 13:22:42 GMT

Do you have the IPLAYER APP installed on your device ?

When choosing the program, was this from the on demand section or live TV.

Karl