topic Re: Pixel email issues in Mobile

Pixel email issues

WINGNUT1972 — Tue, 20 Feb 2024 20:55:33 GMT

Does anyone know how to add talk talk mail to a Google pixel ? driving me daft .

Re: Pixel email issues

Gondola — Tue, 20 Feb 2024 20:57:06 GMT

To the Gmail email app?

Re: Pixel email issues

WINGNUT1972 — Tue, 20 Feb 2024 20:58:38 GMT

Yes , new phone , keeps saying can't connect to server .

Re: Pixel email issues

WINGNUT1972 — Tue, 20 Feb 2024 21:03:10 GMT

Yes keeps saying can't connect to server

Re: Pixel email issues

Gondola — Tue, 20 Feb 2024 21:26:40 GMT

The phone will need to have a Wi-Fi connection to the Internet to verify the Incoming and outgoing server settings.

Via Passwords & Accounts you'll have selected Add an account
Select Personal (IMAP)
Enter the TalkTalk Mail address and Password
Tap NEXT

Have you got to the point of entering the Incoming Server settings?

Username: Full TalkTalk Mail email address
Password: TalkTalk Mail password
Server: mail.talktalk.net
Port: 993
Security Type: SSL/TLS

And the Outgoing Server settings?

Require sign in: ON
Username: Full TalkTalk Mail email address
Password: TalkTalk Mail password
Server: smtp.talktalk.net
Port: 587
Security Type: STARTTLS

Do let us know if that gets you access to your TalkTalk mailbox.

Re: Pixel email issues

WINGNUT1972 — Tue, 20 Feb 2024 21:53:42 GMT

I've tried this numerous times tonight , hasn't worked .

Re: Pixel email issues

Gondola — Tue, 20 Feb 2024 21:58:20 GMT

Check via TalkTalk Mail webmail that you can login with the email password.

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

Do you get signed in? Is the password strong enough? A weak password may not be authenticated when you try to set up an email app. Passwords must be a minimum of 8 characters. I recommend 12 - 15 multicase letters, numbers and at least one approved symbol.

Screenshot the incoming and outgoing server settings, image edit to remove the first part of your email address from view and upload here using the picture icon above this Reply area. I'll take a look.

Re: Pixel email issues

WINGNUT1972 — Tue, 20 Feb 2024 22:01:24 GMT

Already tried , logs in no problem .

Re: Pixel email issues

Gondola — Tue, 20 Feb 2024 22:42:12 GMT

And... the password strength?

And the Gmail app screenshots?

Re: Pixel email issues

WINGNUT1972 — Wed, 21 Feb 2024 14:48:43 GMT

Password is strong

Re: Pixel email issues

Gondola — Wed, 21 Feb 2024 14:54:13 GMT

and...

Re: Pixel email issues

WINGNUT1972 — Wed, 21 Feb 2024 19:04:52 GMT

Tried multiple times today , and just had success. Thanks for your help

Re: Pixel email issues

Gondola — Wed, 21 Feb 2024 19:14:28 GMT

Good to know you got there.

I appreciate your time to let me know. Thank you.