topic Re: Talktalk Mobile SIM in Mobile

Talktalk Mobile SIM

sandgrown — Tue, 28 May 2024 09:09:40 GMT

Good Morning. I have been a loyal TT customer for 16 consecutive years. Some time ago as part of a then new contract I was given a TT Mobile SIM card with free calls texts and data to a given limit with the promise that this would remain for as long as I was a TT customer.

I still receive monthly online TT mobile bills showing a small credit.

I have not used the TT SIM for a while as my old mobile phone stopped working and my then new mobile phone wouldn't accept the old TT SIM card as the card was too big.

I believe the new phone SIM is known as a NANO SiM. Please advise how to get ghe card replaced.

Many thanks and kind regards. Derek

Re: Talktalk Mobile SIM

Arne-TalkTalk — Tue, 28 May 2024 10:49:36 GMT

Hi sandgrown

You will need to call us 03451720088 and ask to speak to the mobile team, they can help.

Regards

Re: Talktalk Mobile SIM

sandgrown — Tue, 28 May 2024 15:00:30 GMT

Hello Arne

Many thanks for your prompt reply. I have done as you suggested and a new Nano SIM is on its way to me. Thanks again. Sandgrown

Re: Talktalk Mobile SIM

Arne-TalkTalk — Wed, 29 May 2024 13:25:01 GMT

No problem, happy to help.