topic How to transfer mobile number onto a new SIM card in Mobile

How to transfer mobile number onto a new SIM card

Pugs_on_the_Moon — Sun, 28 Jul 2024 12:56:38 GMT

Hello.

My mobile phone is old and uses a Standard SIM (15 x 25mm).

It's recently started acting strangely (like not always sending texts, suddenly restarting sometimes when I try to answer a call and turning itself off for no reason), so I think it's now time to get a more modern phone that can access the internet.

However, more modern phones use a Micro SIM (12 x 15mm) or a Nano SIM (8.8 x 12.3mm), so how do I get my exisiting number transfered onto one of those?

Re: How to transfer mobile number onto a new SIM card

ferguson — Sun, 28 Jul 2024 14:00:03 GMT

All the information you need is available on the help pages. Check out the process here:

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Mobile-SIM-swap/ta-p/2262196

For contact details and opening hours see here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: How to transfer mobile number onto a new SIM card

Gliwmaeden2 — Sun, 28 Jul 2024 14:02:31 GMT

Having bought my new phone, just popped along to my network provider's store and got them to sort it for me.

You might need an appointment if you want them to move much stuff across that's saved on the old phone, @Pugs_on_the_Moon.