topic Re: Can someone please tell me how to report the loss of a mobile phone in Mobile

Can someone please tell me how to report the loss of a mobile phone

DJC011 — Wed, 29 Jan 2025 12:00:07 GMT

I have lost my mobile phone and am finding it impossible to speak to anyone at TalkTalk to report this.

Re: Can someone please tell me how to report the loss of a mobile phone

Arne-TalkTalk — Wed, 29 Jan 2025 12:07:40 GMT

Hi DJC011

You have to call us 03451720088 , and ask to speak to the mobile team, We dont have access to mobile systems on the community

Sorry

Re: Can someone please tell me how to report the loss of a mobile phone

DJC011 — Wed, 29 Jan 2025 18:55:01 GMT

I have rang this telephone number many many times always with the same outcome. I am requested to give my mobile telephone number and await for a reply. The first time I did without thinking, no reply was forthcoming. This was obvious, I don't possess the telephone. How on earth can I receive a reply?. I have been attempting to contact and speak to someone at TalkTalk on this matter for now 24 hours. Enough is enough, meanwhile the finder of my telephone could be making several expensive phone calls. If so I expect TalkTalk to pay for them. It should be a very simple matter to report the loss of a mobile telephone. From one very frustrated DJC011.

Re: Can someone please tell me how to report the loss of a mobile phone

Arne-TalkTalk — Thu, 30 Jan 2025 12:21:32 GMT

Usually the sim is password locked with the phone