topic Re: how do i extend number of rings when a call comes in? in Mobile

how do i extend number of rings when a call comes in?

surfing69 — Fri, 23 May 2025 10:51:15 GMT

currently my mobile rings only about 5 times before disconnecting. This doesn't give me enough time to get to the phone and answer the call.

Are there settings that can extend the number of rings?

thanks

Re: how do i extend number of rings when a call comes in?

kanya-TT — Fri, 23 May 2025 11:06:14 GMT

Hey there, surfing69. Thank you for getting back to us. I want to have a look if we still offer those features.

Kanya

Re: how do i extend number of rings when a call comes in?

kanya-TT — Fri, 23 May 2025 15:16:24 GMT

Thank you for your patience. We do offer a feature called Voicemail Plus for an additional cost of £1. With this feature, your phone will ring for approximately 32 seconds, which equates to about 12 rings before the caller is directed to voicemail. Please note that this timing is fixed and cannot be altered. I will send you an email with more details and clarification about this feature. If you would like to proceed with adding it, please let me know.

Kanya

Re: how do i extend number of rings when a call comes in?

surfing69 — Fri, 23 May 2025 18:18:08 GMT

hello

I found the following instructions from a ChatGPT query

Extending the length of rings You can choose to set the amount of time your mobile rings before going to voicemail to 5, 10, 15, 20, 25 or 30 seconds. To change the time follow these steps: 1. Using your phones keypad, enter **61*121*11* 2. Then enter the number of seconds you would like it to ring for (5, 10,15, 20, 25 or 30) e.g. to allow your phone to ring for 25 seconds before going to voicemail input **61*121*11* 24# and the press call.

You'll then receive a message 'Call forwarding registration was successful' which confirms your request has been updated.

Would the above be accurate ?

Not sure I want to pay for the limited ring period of 32 secs.

Re: how do i extend number of rings when a call comes in?

ferguson — Fri, 23 May 2025 18:27:25 GMT

Try it? And then wonder at the marvels of AI.

Re: how do i extend number of rings when a call comes in?

ferguson — Fri, 23 May 2025 18:34:29 GMT

And @kanya-TT, we're talking about a mobile service here, Voicemail Plus is for home phones.

Re: how do i extend number of rings when a call comes in?

surfing69 — Fri, 23 May 2025 18:36:44 GMT

well spotted !

Re: how do i extend number of rings when a call comes in?

ferguson — Fri, 23 May 2025 18:39:06 GMT

Try reaching out to the mobile customer services team directly, details and opening hours are here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: how do i extend number of rings when a call comes in?

surfing69 — Fri, 23 May 2025 18:40:54 GMT

ok - will do - Thanks !

Re: how do i extend number of rings when a call comes in?

ferguson — Fri, 23 May 2025 18:41:33 GMT

No worries, let us know how you get on.