topic Re: Balance of account preceded bya minus sign in Mobile

Balance of account preceded bya minus sign

ventriloquist1 — Sat, 07 Jun 2025 16:32:49 GMT

what does a minus sign before the account balance mean on a mobile bill 'Your Balance' section

ferguson — Sat, 07 Jun 2025 17:27:14 GMT

That you're in credit? You will need to check directly with the mobile team though, the support team here do not have access to mobile billing.

mandisa1-TT — Mon, 09 Jun 2025 07:26:12 GMT

Thank you so much for the support @ferguson

Hi there @ventriloquist1 You can contact the Mobile Customer service team on 0345 172 0044 - Voice - Monday - Friday: 9am - 7pm ; Saturday: 9am - 6pm ; Sunday: closed. Alternatively chat in with them using the following live chat link: https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529