topic Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi in Mobile

Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi

aa2000 — Mon, 30 Jun 2025 17:50:32 GMT

I've recently noticed that share.google links that I am sent via Whatsapp do not open on my Android phone when using Wifi via my Hub2 Router.

The error message I get is 'This site can't be reached'. The connection was reset. Try Checking the connection'. I get the identical message with both Brave and Chrome browsers. If I deactivate WiFi on my Mobile and use my Lebara service, then the links open.

Is there a setting that I can change in the router (or security setting in My Account?) that will overcome this issue?

Thanks.

Re: Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi

Divsec — Tue, 01 Jul 2025 04:54:03 GMT

Hi @aa2000 have you tried changing the DNS settings in your router?

https://community.talktalk.co.uk/t5/Articles/Using-3rd-Party-DNS/ta-p/2205279 tells you how and also lists the downsides!

Re: Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi

aa2000 — Tue, 01 Jul 2025 06:06:09 GMT

Hi @Divsec , no I haven't, do you think that would be the best solution? Can you point me towards what exactly I need to do? Many thanks.

Re: Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi

Divsec — Tue, 01 Jul 2025 06:23:58 GMT

Hi @aa2000 did you check out the link I added? If you scroll down there is a step by step guide for all the Talktalk routers.

Re: Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi

aa2000 — Tue, 01 Jul 2025 06:36:06 GMT

Sorry @Divsec I wasn't fully awake 🙂

Have changed DNS settings to Google (Primary 8.8.8.8 Secondary 8.8.4.4) and issue has been resolved. Are Google's settings the best alternative or perhaps Cloudfare etc? Thanks.

Re: Share.Google links don't open on my Samsung Android phone when using TalkTalk WiFi

Divsec — Tue, 01 Jul 2025 06:49:49 GMT

Glad that worked, I think the Google DNS is probably the most responsive, there are free adblocking dns but they would likely block the very links you wish to follow.

If you have the time please mark one of these posts as best answer which will save others time in looking.