topic Re: All 4 error 4102-render-decode in TV

All 4 error 4102-render-decode

turnip22 — Tue, 31 Jan 2023 19:07:32 GMT

Hi, All 4 Player is not working on our Humax box. The menus work and adverts play but then the actual program alway fail with error 4102-render-decode.

ITV player is always fine.

Software and apps are up to date and power cycling doesn't help..

Component software 3.8.70 (951eeb)

I can't remember it working since before we switched ISP to Talk Talk and the box branding got changed.

Re: All 4 error 4102-render-decode

Karl-TalkTalk — Wed, 01 Feb 2023 07:10:58 GMT

All4 player is independent of your ISP and will be unaffected by the switch to TalkTalk.

You could try a maintenance reset for your box model and see if that helps.

Using Maintenance Mode - YouView Support

Karl.

Re: All 4 error 4102-render-decode

turnip22 — Sat, 18 Feb 2023 12:07:42 GMT

Maintenance Mode Software Reset did not resolve the issue.

Factory Reset (Keep Recording) thankfully did.