topic Re: Youview box not changed to BST in TV

Youview box not changed to BST

Floydoid — Sun, 26 Mar 2023 06:40:36 GMT

My Huawei Youview box has not changed itself to BST. The program guide is still showing GMT times. I have tried rebooting the box, and a factory reset, but this hasn't resolved the issue. I don't recall this happening before.

Re: Youview box not changed to BST

Discosteve — Sun, 26 Mar 2023 08:31:18 GMT

Same problem, tried resetting box but guide times still not updated.

Re: Youview box not changed to BST

TrishL — Sun, 26 Mar 2023 09:01:31 GMT

Same problem

Re: Youview box not changed to BST

GreyBeard1 — Sun, 26 Mar 2023 09:07:27 GMT

I have the same problem tried everything to reset.

Re: Youview box not changed to BST

tnich — Sun, 26 Mar 2023 09:10:10 GMT

same here

Re: Youview box not changed to BST

Floydoid — Sun, 26 Mar 2023 09:11:03 GMT

In that case it must be a problem with Youview itself. Let's see if a techie comes along with any more info.

Re: Youview box not changed to BST

raven992 — Sun, 26 Mar 2023 09:13:39 GMT

Me too

Re: Youview box not changed to BST

Floydoid — Sun, 26 Mar 2023 09:24:39 GMT

Admittedly when I was scrolling through the program guide yesterday evening and across to the small hours of the night I thought it odd that there didn't seem to be any provision made for the BST correction.

Re: Youview box not changed to BST

Discosteve — Sun, 26 Mar 2023 09:29:39 GMT

Same thought, no manual overide at all, I did find on a post from 2013, 'that as the box is made for the UK market it didn't require one as the box would automatically update itself'

Well not this time!

Re: Youview box not changed to BST

Floydoid — Sun, 26 Mar 2023 09:37:29 GMT

I'm guessing the boxes take their time from the broadband feed, so making it impossible to manually correct it. I noticed the same issue with the NOW TV app still showing GMT times (which I access via my Youview box).

Re: Youview box not changed to BST

Eddydeb — Sun, 26 Mar 2023 09:42:24 GMT

Same time issue with my Youview box

Re: Youview box not changed to BST

Woozy — Sun, 26 Mar 2023 09:48:04 GMT

Same issue.

Re: Youview box not changed to BST

Mart38_B — Sun, 26 Mar 2023 10:55:35 GMT

Same problem too. Currenty showing programmes 1 hour behind the actual time. I dont mind the guide being wrong but live tv being 1 hour behind I cant. I'll await a tech Talk Talk response. This is urgent please, thank you

Re: Youview box not changed to BST

Discosteve — Sun, 26 Mar 2023 11:04:09 GMT

Talk talk not exactly fast to respond with a solution this morning , wait it's the afternoon was looking at their guide time.

Re: Youview box not changed to BST

Woozy — Sun, 26 Mar 2023 11:09:37 GMT

Does anyone use Twitter? I don't, but wondering if this has been flagged on there?

Re: Youview box not changed to BST

Gliwmaeden2 — Sun, 26 Mar 2023 11:41:25 GMT

There are no staff on here at weekends!

Re: Youview box not changed to BST

Discosteve — Sun, 26 Mar 2023 11:56:13 GMT

That's a big help when there's a technical issue.

Re: Youview box not changed to BST

Pasha — Sun, 26 Mar 2023 12:04:00 GMT

My box and phone -landline always updated automatically before. I'm now on FTTP with VOIP, I'm wondering if this is the problem. Before everything was anologue up to the cabinet in the road, the signal, came from the BT exchange, so when the time switched over in the exchange, the lines were updated.

Its pretty poor- no staff are on at the weekend? Talk Talk need to get a grip. They want want everyone to go to FTTP + VOIP, its not entirely a better service.

Re: Youview box not changed to BST

Gliwmaeden2 — Sun, 26 Mar 2023 12:22:34 GMT

Technical support is available via Chat on Sundays:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Youview box not changed to BST

Woozy — Sun, 26 Mar 2023 12:58:01 GMT

So I asked someone who has Twitter to have a look for me and yes there is an issue affecting all users. Engineers are working on it apparently.