topic Re: Humax Freeview box stuck on GMT in TV

Humax Freeview box stuck on GMT

robincm1 — Tue, 28 Mar 2023 19:58:36 GMT

Hi everyone,

I have searched through the settings on my Freeview box but can’t find anywhere to reset the clock to BST.

I’m probably looking right through it but perhaps someone could point me in the right direction.

I’m sure it’s done it automatically in the past.

PS it still seems to record things I have set up.

Re: Humax Freeview box stuck on GMT

ferguson — Tue, 28 Mar 2023 20:03:10 GMT

TalkTalk do not supply Humax boxes. Only their own with the YouView service. Do you mean Huawei by any chance? In which case there was an issue which has now been resolved. If your box is connected to the internet try a manual software update.

Re: Humax Freeview box stuck on GMT

fr8ys — Tue, 28 Mar 2023 20:08:11 GMT

Is this a freeview box or a YouView box?

If a YouView box, it's the first instance of a Humax box having this issue.

Can you supply the box model number and also advise where the box was sourced by you i.e. TalkTalk, BT, or retail etc

This will enable the correct advice to be given to on resolving this issue.

If it's a Freeview box, I'd suggest you contact Humax Technical Support direct.

Await to hear from you

Re: Humax Freeview box stuck on GMT

robincm1 — Tue, 28 Mar 2023 21:41:52 GMT

My mistake. It is a Huawei YouView box supplied by TalkTalk.

Re: Humax Freeview box stuck on GMT

fr8ys — Tue, 28 Mar 2023 21:54:32 GMT

Go to settings and check for an update.

Some boxes were in a different update group and a fix was deployed today to them.

If it does not work, please add the serial number of your box to the private notes field in your profile and post back so that @Anonymous can look into further.

Thank you.

Re: Humax Freeview box stuck on GMT

ferguson — Tue, 28 Mar 2023 22:18:50 GMT

Have you tried a manual software update?

Re: Humax Freeview box stuck on GMT

Anonymous — Wed, 29 Mar 2023 05:38:33 GMT

Morning,

How are you getting on?

Thanks

Re: Humax Freeview box stuck on GMT

robincm1 — Wed, 29 Mar 2023 09:50:48 GMT

Thanks everyone. I think yesterday’s overnight software update did the trick.

All is now well!

Re: Humax Freeview box stuck on GMT

Anonymous — Thu, 30 Mar 2023 06:00:09 GMT

Morning,

I'm really glad to hear this and thanks for confirming 🙂

Thanks