topic Re: TV Box Reboot Loop in TV

TV Box Reboot Loop

Skinner2001 — Mon, 03 Apr 2023 20:34:52 GMT

My box is in a maintenance mode reset loop where it keeps failing to start after issues with playing recorded videos started happening forcing me to reset.

Re: TV Box Reboot Loop

fr8ys — Mon, 03 Apr 2023 20:40:59 GMT

If you are doing a maintenance reset, lose recordings, then I'm afraid your box has reached then end of its life

These boxes are no longer available and can't be replaced

If you wish to discuss obtaining a new box you will need to contact customer services, and this may entail your recontracting.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Re: TV Box Reboot Loop

Skinner2001 — Mon, 03 Apr 2023 23:06:58 GMT

When playing videos recorded from TV there was an issue where it played and did not respond to remote like forward or stop etc

Re: TV Box Reboot Loop

Karl-TalkTalk — Tue, 04 Apr 2023 06:13:38 GMT

if the maintenance reset does not resolve, only option is to try the full factory reset and retest. If that fails, then the box has started to fail.

Karl