topic Re: No Adult channels in YouView in TV

No Adult channels in YouView

surfing69 — Sun, 09 Apr 2023 11:49:06 GMT

on my old and my new TV with inbuilt Freeview i can access the adult channels 670, 673,674, 678, 699.

However these channels do not appear in the YouView channel list despite deactivating the adult content setting and retuning.

Does anyone know why?

Thanks

Re: No Adult channels in YouView

fr8ys — Sun, 09 Apr 2023 14:09:24 GMT

Roy and I have replied to your YouView post.

You need to unhide them in settings

Re: No Adult channels in YouView

surfing69 — Sun, 09 Apr 2023 14:21:05 GMT

pls read my message with more care i.e.

'despite deactivating the adult content setting and retuning.'

Re: No Adult channels in YouView

fr8ys — Sun, 09 Apr 2023 20:23:56 GMT

Is that under the Restricted Adult Content section of settings?

Provided the settings are saved when you turn them back on, you shouldn't need a retune.

If it still doesn't work, then I suggest a maintenance reset, keep recordings, which will reset all settings including your choice of whether adult channels are on or off and your passcode.

Re: No Adult channels in YouView

ferguson — Sun, 09 Apr 2023 21:26:02 GMT

Have you tried entering the channel numbers manually?

Re: No Adult channels in YouView

Karl-TalkTalk — Mon, 10 Apr 2023 07:09:43 GMT

Hi surfing69,

Have you followed the advice of my colleagues, did this help?

Thanks

Karl.