topic Re: Power Adaptor Faulty in TV

Power Adaptor Faulty

CHW_Cornwall — Fri, 14 Apr 2023 21:45:16 GMT

After only a few days' use the power adaptor has failed. There was no power to my brand new 4k set top box. I have connected the adaptor from my old set top box and power has been restored. Please can a replacement adaptor be sent to me?

Re: Power Adaptor Faulty

KeithFrench — Sat, 15 Apr 2023 10:35:24 GMT

I have asked one of TalkTalk's support to pick your thread up and advise you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk has responded to you, otherwise, this will just put you further down the queue.

Re: Power Adaptor Faulty

Karl-TalkTalk — Mon, 17 Apr 2023 06:25:34 GMT

I'll get a replacement unit out to you and a returns bag.

Thanks

Karl.