topic Re: Removing TalkTalkTV in TV

Removing TalkTalkTV

CIV3S — Sat, 27 May 2023 16:58:07 GMT

I've never used TTtv, & truth be told I'd have canceled it if I'd known I was paying for it. Is there a way to remove it online or is a phone call mandatory? I've never actually been sent a TV Box, should I have been? I'd probably have realised I needed to cancel it if I had.

Thanks!

Re: Removing TalkTalkTV

Gliwmaeden2 — Sat, 27 May 2023 17:15:49 GMT

Yes, you have to contact Talktalk directly, @CIV3S.

You can't do it via My Account.

If you ever renew online, it will be automatically included, which is something to watch out for.

Phone lines not open Sunday for this.

Try Chat.

Re: Removing TalkTalkTV

Gliwmaeden2 — Sat, 27 May 2023 17:16:51 GMT

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Removing TalkTalkTV

Karl-TalkTalk — Mon, 29 May 2023 06:16:54 GMT

Hi CIV3S

Did you contact our colleagues to remove TV from your package.

Karl.

Re: Removing TalkTalkTV

CIV3S — Sun, 25 Jun 2023 12:12:10 GMT

Belated thanks for the info! If I inadvertently added it as a result of renewing online, would TT not have sent me a box?

Thanks again

Re: Removing TalkTalkTV

Gliwmaeden2 — Sun, 25 Jun 2023 13:34:45 GMT

They only send out the box if you ask for it at the time, @CIV3S, as so many people will simply be renewing and already have a box.