TV Box

BigBen1 — Fri, 23 Jun 2023 09:17:25 GMT

I have been in contact with talktalk about a problem with my email but after it was over it was suggested to me that I was paying too much because my contract had finished.

I signed up for a cheaper contract and then received a number of emails one of which said my Talktalk TV was now ready. In the main part of the email it said connect my existing TVbox to my router - but I don't have and have never had a TV box. Can anyone explain?!

Re: TV Box

Gliwmaeden2 — Fri, 23 Jun 2023 11:04:27 GMT

@BigBen1, check whether you are being charged specifically for the TV service in your My Account.

http://community.talktalk.co.uk/pricing

TV is included in the title of most packages because it is "available".

If you didn't spell out that you didn't want it, or renewed online, the £5.00 charge will show.

You need to phone up or use Chat to get it removed.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

topic TV Box in TV

TV Box

Re: TV Box