topic Re: NEW NETGEM 4 K BOX in TV

NEW NETGEM 4 K BOX

mukhalani — Thu, 06 Jul 2023 11:12:39 GMT

i have just received the new netgem box, and have found that is is not as good as the youview box, you can only record one channel , not 2 at the same time as the youview does, and also have to buy a USB pen to record. Can i keep my youview box and use the new Net gem in another room ?

not happy with the switch at all, was offered it when i renewed my contract, dont need a new box.

Re: NEW NETGEM 4 K BOX

Karl-TalkTalk — Thu, 06 Jul 2023 11:45:12 GMT

You can keep hold of the old youview box.

Regards,

Karl.

Re: NEW NETGEM 4 K BOX

jonn1 — Wed, 26 Jul 2023 17:44:37 GMT

I was told that i could record a programme on my new 4k box but thats not possible, nothing was said about buying a USB stick so i will do the same as the previous message

Re: NEW NETGEM 4 K BOX

linkbe15 — Wed, 16 Aug 2023 13:33:53 GMT

My Youview box has died so no going back. Now stuck with the new useless 4K box that only records one channel, no areial out socket...and have tp purchase a 128gb hard drive and an aerial splitter. None of which was explained to me when I agreed to a new 18 month contract.

I am reviewing my deal options...

Re: NEW NETGEM 4 K BOX

fr8ys — Wed, 16 Aug 2023 14:34:03 GMT

@linkbe15 I see you have posted on 3 peoples posts moaning about the 4k box, but not started your own thread with issues you may have.

Posting on other people's threads delays responses they may be waiting for from support staff and is seen as spamming the forum.

If you have an issue you wish addressed, please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"

Thank you