topic Re: Loss of My5 app on my tv in TV

Loss of My5 app on my tv

smokey2 — Mon, 04 Sep 2023 10:03:29 GMT

I lost the My5 app on my tv yesterday???

I also cannot access the UKTV play app - that suggests an internet problem????

Karl-TalkTalk — Mon, 04 Sep 2023 10:09:54 GMT

Do other apps work ok, Iplayer etc ?

Karl.

daxon59 — Thu, 07 Sep 2023 12:36:50 GMT

I have the same issue. 5 I can access live but as soon as I try to access the app, screen goes black

Karl-TalkTalk — Thu, 07 Sep 2023 12:38:43 GMT

The issues is with the My 5 App itself, and they are looking at issues across some devices.

Thanks

Karl.

daxon59 — Tue, 10 Oct 2023 09:50:03 GMT

Still the same, all other apps work but soon as I access my5....black screen

Karl-TalkTalk — Tue, 10 Oct 2023 10:03:50 GMT

This is an issue with the app itself so is outside of our control.

You can check the My5 website for any updates.

Karl