topic Re: Deleting a completed series from scheduled recordings in TV

Deleting a completed series from scheduled recordings

Janet119 — Mon, 02 Oct 2023 15:06:37 GMT

I have successfully recorded several series onto a memory stick from my new 4K box. However, the last programme of each continues to be shown in "Scheduled Recordings" and clicking on it does not bring up an offer to delete it. How can I get rid of these unnecessary entries on the list?

Re: Deleting a completed series from scheduled recordings

Karl-TalkTalk — Tue, 03 Oct 2023 06:39:34 GMT

Take a look at the info here and see if this helps.

How do I cancel my scheduled recordings? – Netgem Support

Karl.

Re: Deleting a completed series from scheduled recordings

Janet119 — Tue, 03 Oct 2023 14:39:25 GMT

Thanks for a speedy response, but it does not address my specific problem. The link led me to details of deleting scheduled recordings. What I need to know is how to get rid of entries on the list of scheduled recordings which are for series which have ended, which I have recorded and watched. I would have expected these entries just to disappear, but they have not. When I click on them there is no option to "Modify" or "Delete" them offered. So I am stuck with them. If this continues I will soon have lots of them cluttering up the list of scheduled recordings!

Re: Deleting a completed series from scheduled recordings

Karl-TalkTalk — Wed, 04 Oct 2023 06:11:28 GMT

Does this info help

How do I delete my recordings? – Netgem Support

Karl.

Re: Deleting a completed series from scheduled recordings

Janet119 — Wed, 04 Oct 2023 10:30:46 GMT

I'm sorry but that it still no help. I understand how to delete a recording and how to delete a recording scheduled for the future. What I cannot do is delete from scheduled recordings a recording which is past and gone but still showing on the scheduled list. Is this really not possible?

Re: Deleting a completed series from scheduled recordings

Karl-TalkTalk — Wed, 04 Oct 2023 12:43:39 GMT

I cannot see how to remove the entire series from the options. I've had a good look at all the netgem options, but cannot see if this is possible.

Karl.

Re: Deleting a completed series from scheduled recordings

Janet119 — Thu, 05 Oct 2023 15:19:07 GMT

Thanks for looking Karl. At least I now know I haven't missed something that would help. We will just have to put up with it.

Any chance of lobbying Netgem to do something about it, I wonder?

Re: Deleting a completed series from scheduled recordings

Karl-TalkTalk — Fri, 06 Oct 2023 06:32:02 GMT

We can feed this back.

Regards,

Karl.