topic TV Hub in TV

TV Hub

Derby003 — Wed, 11 Oct 2023 11:36:47 GMT

Please can you organise to send me a new tv hub to replace our existing Talktalk tv box so that we can receive itvx in November.

Thanks

Re: TV Hub

Divsec — Wed, 11 Oct 2023 12:03:01 GMT

Hi @Derby003 thanks for that your post has been escalated and you should hear shortly

Re: TV Hub

Karl-TalkTalk — Wed, 11 Oct 2023 12:32:01 GMT

I've sent you a Private Message (PM) with a link to complete some security details.

Thanks

Karl.

Re: TV Hub

Derby003 — Wed, 11 Oct 2023 14:33:45 GMT

Thanks Karl. All done

Re: TV Hub

Karl-TalkTalk — Thu, 12 Oct 2023 06:31:25 GMT

Thankyou, I've had a look and you are eligible for one of the new 4K TV boxes.

The old TV charge has been replaced by TalkTalk entertainment and this has to be added to your package to receive the new 4K TV box.

If you give our customer services teams a quick call and ask for the new 4K TV box, they can make the required changes to your account and get this dispatched for you.

Regards,

Karl.