https://community.talktalk.co.uk/t5/TV/Problem/m-p/2995066#M184052 <P>Hi</P> <P>&nbsp;</P> <P>Try a <A href="http://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347" target="_blank"><SPAN style="color:#0000ff;"><U>Youview Maintenance Reset</U></SPAN></A> &nbsp;and see if this resolves. &nbsp;If not, then you may need to try a full factory reset however this will clear the hard drive and set this back up.</P> <P>&nbsp;</P> <P><SPAN style="color:#000000;">Thanks &nbsp;</SPAN></P> <P><SPAN style="color:#000000;">Karl.&nbsp;</SPAN></P> Thu, 12 Oct 2023 05:54:19 GMT Karl-TalkTalk 2023-10-12T05:54:19Z https://community.talktalk.co.uk/t5/TV/Problem/m-p/2995053#M184050 <P>A programmed recording has run but returns a black screen (ie no picture or sound).</P><P>&nbsp;</P><P>If you try to record a terrestrial TV programme whilst watching an App programme (eg in my case Neighbours on Prime) Youview registers a recording that when you try to play has no picture or sound.</P><P>&nbsp;</P><P>Has anyone else experienced this?</P> Wed, 11 Oct 2023 22:27:46 GMT https://community.talktalk.co.uk/t5/TV/Problem/m-p/2995053#M184050 PurleyLion 2023-10-11T22:27:46Z https://community.talktalk.co.uk/t5/TV/Problem/m-p/2995066#M184052 <P>Hi</P> <P>&nbsp;</P> <P>Try a <A href="http://community.talktalk.co.uk/t5/Community-Help-Articles-beta/Huawei-YouView-Maintenance-Mode/ta-p/1429347" target="_blank"><SPAN style="color:#0000ff;"><U>Youview Maintenance Reset</U></SPAN></A> &nbsp;and see if this resolves. &nbsp;If not, then you may need to try a full factory reset however this will clear the hard drive and set this back up.</P> <P>&nbsp;</P> <P><SPAN style="color:#000000;">Thanks &nbsp;</SPAN></P> <P><SPAN style="color:#000000;">Karl.&nbsp;</SPAN></P> Thu, 12 Oct 2023 05:54:19 GMT https://community.talktalk.co.uk/t5/TV/Problem/m-p/2995066#M184052 Karl-TalkTalk 2023-10-12T05:54:19Z