topic TV box in TV

TV box

Tonyjpayne — Sat, 09 Dec 2023 10:46:43 GMT

You have been charging me £5 a month for TV yet my talk talk you view box is no longer in service and you never informed me or sent a replacement

Re: TV box

Gliwmaeden2 — Sat, 09 Dec 2023 11:13:54 GMT

The older boxes may store your recordings etc, and still allow access to particular channels, so until they conk out or you can't access something, Talktalk would expect you to carry on using what you have, @Tonyjpayne.

If you can't access eg ITV X, you will need a replacement box, but check the specs because it is likely to be the 4K.

You will pay £5 a month rental unless you get it discounted (instead of the previous TV charge) and may need to start a new contract.

So you need to take action and call 03451 720088 - open till 6pm today, not Sunday.

Re: TV box

Karl-TalkTalk — Mon, 11 Dec 2023 07:48:00 GMT

Hi Tony

If you give our Teams a call, they can discuss options with you for the new TV Box.

Thanks

Karl.