topic Re: Tv channel in TV

Tv channel

Molly1979 — Sun, 17 Dec 2023 18:52:36 GMT

How do I get itvx

Re: Tv channel

fr8ys — Sun, 17 Dec 2023 18:58:00 GMT

ITV updated the app and the software they use is no longer compatible with the YouView box hardware. The logo has been updated from the old Hub one but it does not work.

TalkTalk no longer provide boxes that record but do supply boxes that are basically streamers and have the update ITVX on them. The 4k box can record via a usb stick, but only has one tuner so you can't record a Channel and watch another.

You might find it best to retain your box to record and invest in a Roku or Amazon fire stick which also include other free to view apps such as Pluto.

If you want a TalkTalk supplied box you will need to phone and recontract with them.

Re: Tv channel

Karl-TalkTalk — Mon, 18 Dec 2023 08:13:01 GMT

ITV X is no longer available on some older TV's or legacy set top boxes. This includes the earlier YouView Boxes. This was a decision by ITV, not to develop the app for these devices, and beyond our control.

If you follow the advice from my Colleague and give our Teams a call, they can discuss options for the new TV Hub that will support the new ITV X App.

Thanks

Karl.