topic TV doesn’t work in TV

TV doesn’t work

Turnip88 — Sun, 24 Dec 2023 16:43:22 GMT

Today I noticed that the TV light isn’t lit up on the router and I had difficulty deleting a recording, whilst another failed. The box then kept randomly rebooting. Now I am stuck in a “please wait” cycle and cannot get past the start up screens.

Re: TV doesn’t work

fr8ys — Sun, 24 Dec 2023 17:20:54 GMT

It sounds like your hard drive has failed.

If the following does not work, assuming you have a TV with a freeview tuner, take the aerial out of the TV box and plug it directly into the TV.

try a YouView Maintenance Reset (https://community.talktalk.co.uk/t5/Articles/How-to-find-maintenance-mode/ta-p/1429347)?

Try the Factory Reset keep recording option.

You will then need to reset your personal settings (such as parental controls / Set antenna Out to On in Settings: Picture and Sound / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).

If all else fails then try the full factory reset, lose recordings.

Hope it works.

Re: TV doesn’t work

Karl-TalkTalk — Thu, 28 Dec 2023 08:54:15 GMT

Hi Turnip88

Did you follow the reset advice from fr8ys, and did this help ?

Thanks

Karl.