topic TV 4K charges in TV

TV 4K charges

Trees1 — Wed, 27 Dec 2023 18:00:31 GMT

I've had the older Talk Talk box for years and despite its slowness it is acceptable. I have always paid £2 per month for it. Reviewing the latest bill after end of contract in December, TV boosts are shown as inactive but I am being charged £5 per month for 4K TV. This does not appear on my list of applicable boosts/ service charges, only on the bill. I don't want the new box as it sounds poor. Should I be charged the £5?

Re: TV 4K charges

Gliwmaeden2 — Wed, 27 Dec 2023 18:32:17 GMT

You would have had it at a discount more likely - the new 4K box is a monthly rental charge.

You could try a haggle, but you will need to use Chat or phone. Similarly if you wish to stop using it. It's not a boost, so has to be done by customer services (not forum staff), @Trees1.

Re: TV 4K charges

Trees1 — Thu, 28 Dec 2023 11:42:01 GMT

Thanks. Yes, it was at a discount - actually we paid £3 with a £2 discount. I'll get my haggling boots on!