topic Re: Upgrade TV Box in TV

Upgrade TV Box

Pixie10 — Fri, 29 Dec 2023 21:46:01 GMT

Hi,

please can you let me know what the options are for upgrading my tv box so that I can use ITV X and all the latest apps?

I’d like a box that can continue recording shows and has all the functionality of my current box (HuaweiSTB / RBR50).

Thanks,

Sue

Re: Upgrade TV Box

Gliwmaeden2 — Fri, 29 Dec 2023 22:02:12 GMT

Talktalk is only issuing the 4K and the Hub, described here, @Pixie10.

https://community.talktalk.co.uk/t5/Articles/Compare-our-TalkTalk-TV-Boxes/ta-p/2204428

Not good news for recording purposes.

You'd need to phone in or use Chat to discuss this:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Upgrade TV Box

Karl-TalkTalk — Tue, 02 Jan 2024 08:29:54 GMT

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes. This was a decision solely by ITV and outside of our control.

If you read our help article at : ITV Hub closure - TalkTalk Help & Support

This will explain how you can upgrade to the new TV HUB.

Thanks

Karl.