topic Re: Ch 5 audio delay in TV

Ch 5 audio delay

SteveB86 — Sun, 31 Dec 2023 21:03:28 GMT

A little bit before Christmas we got our new Talk Talk TV box all is fine other than the audio on channel 5 is delayed slightly, which is very off putting. Any suggestions? Thanks

Steve

Re: Ch 5 audio delay

Karl-TalkTalk — Tue, 02 Jan 2024 09:26:58 GMT

Are all other players ok ?

If you go to settings then Device Preferences, then Sounds, and turn off Surround sound, does this help at all ?

Thanks

Karl.

Re: Ch 5 audio delay

SteveB86 — Tue, 02 Jan 2024 10:13:14 GMT

Thanks for coming back, we have only noticed it on the one channel, I will try your suggestion a bit later.

Re: Ch 5 audio delay

Karl-TalkTalk — Tue, 02 Jan 2024 10:16:46 GMT

I noticed this within the My5 app, I turned off the surround setting, restarted the box and tested again, and this seems to work in that app.

Karl.