topic No access to ITVX in TV

No access to ITVX

Chickpea23 — Thu, 04 Jan 2024 11:54:49 GMT

I have been unable to access ITVX since it changed from ITV hub. Please send me a new TV box which will enable access to ITVX ASAP. All other TV stations are working perfectly and there is no problem with the connection to anything else other than ITVX.

Regards,

Yvonne C

Re: No access to ITVX

Karl-TalkTalk — Thu, 04 Jan 2024 11:56:18 GMT

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes. This was a decision solely by ITV and outside of our control.

If you read our help article at : ITV Hub closure - TalkTalk Help & Support

This will explain how you can upgrade to the new TV HUB.

Thanks

Karl.

Re: No access to ITVX

Loopy159 — Mon, 04 Nov 2024 22:08:07 GMT

Hi we cannot access ITVX with the Talk talk box we have, so we need a new box sent out Thankyou Sheila Dell

Re: No access to ITVX

Gliwmaeden2 — Mon, 04 Nov 2024 22:39:57 GMT

Contact Talktalk by phone or Chat, as you'll need to get this applied in your contract when the new TV hub is sent out, @Loopy159.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

If you still need forum support, start your own thread by returning to the message board and clicking on start a topic.