topic Re: New TV hub in TV

New TV hub

Scotia55 — Tue, 23 Jan 2024 18:38:56 GMT

Received new tv hub box couple of weeks ago and very pleased with it except for a couple of things. Sometimes when I turn it on, the picture is very dark. Need to turn it off then on again to fix it. And the sound is a bit off with the picture. I mean, when someone is speaking and it's not quite in sync. Can I fix these couple of issues?

Re: New TV hub

fr8ys — Tue, 23 Jan 2024 18:53:22 GMT

I'd suggest checking the HDMI cable is fully connected.

Sometimes turning the cable round and plugging in works. If not then try a different cable if you have one.

As a last resort try a factory reset to reset the box in case there is a bug in the software.

In settings under sound, there is a setting to synchronise the sound and you can adjust by seconds.

Hope this helps.

Re: New TV hub

Scotia55 — Tue, 23 Jan 2024 19:00:21 GMT

Hdmi cable is okay. Are you talking about settings for the box? Where do I access those?

Re: New TV hub

fr8ys — Tue, 23 Jan 2024 19:21:03 GMT

Yes, box settings. Haven't got mine hooked up at present but think it's home button, then up arrow to the cog wheel.

Re: New TV hub

Scotia55 — Tue, 23 Jan 2024 19:35:57 GMT

Aye I found it. And the sound option but doesn't seem to allow me to alter it. Maybe do a box reset tomorrow. I need some Netflix at the moment. 😁😁

Re: New TV hub

Karl-TalkTalk — Wed, 24 Jan 2024 08:05:51 GMT

Try the factory reset from the settings menu and let me know if this helps.

Karl