topic Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch in TV

how long do I have to back my old TV Hub when its got many recordings I've still to watch

Topman26 — Wed, 24 Jan 2024 19:50:22 GMT

I have upgraded my old TV Hub to the new 4K version. I have many hours of recording on the old hub still not watched. I only upgraded to be able to record and view ITVX. I assume recording cannot be copies to the new hub, if the can how can I do that

Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch

fr8ys — Wed, 24 Jan 2024 20:04:47 GMT

Were you sent a returns bag as I understand you only have to return equipment if you have a bag?

If so then not very long as you may get a fine for not returning it.

You can't transfer recording due to licencing / copyright.

Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch

Topman26 — Wed, 24 Jan 2024 20:28:27 GMT

yes a bag was received sadly, but they didn't specify a time frame, but thanks for the feedback

Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch

fr8ys — Wed, 24 Jan 2024 21:04:50 GMT

Ok. Suggest wait for support staff to advise further.

Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch

Karl-TalkTalk — Thu, 25 Jan 2024 08:17:18 GMT

you can keep hold of the old box.

Karl

Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch

Topman26 — Thu, 25 Jan 2024 10:15:09 GMT

thanks Karl great news

Re: how long do I have to back my old TV Hub when its got many recordings I've still to watch

Karl-TalkTalk — Thu, 25 Jan 2024 10:22:46 GMT

No Problem 🙂

Karl