topic BBC TVchannels not working in TV

BBC TVchannels not working

mother2 — Fri, 26 Jan 2024 13:32:20 GMT

IS this meant to help or give me a break down!!!

I need a person to let me know (when I have a good working roof Ariel checked thoroughly on Wednesday this week) why my reception is non existent or briefly existent and then breaks up with all the BBC tv channels? The TV says search YVM4302

Re: BBC TVchannels not working

Divsec — Fri, 26 Jan 2024 14:32:10 GMT

Hi @mother2 I'm assuming your aerial is plugged into a set top box, have you tried it directly into the TV? If you still don't have the BBC channels maybe their transmitter down. If you do the TT team will be able to help you.

Re: BBC TVchannels not working

ferguson — Fri, 26 Jan 2024 14:48:06 GMT

Have you tried retuning the box?

Here's the related help article:

https://support.youview.com/youview-box/error-messages/fix-for-yvm302/

Re: BBC TVchannels not working

Karl-TalkTalk — Mon, 29 Jan 2024 07:40:54 GMT

Hi mother2

Have you tried the aerial direct to the TV to check the reception of the BBC channels ?

Thanks

Karl.