topic Re: Tv Remote in TV

Tv Remote

Peterpop — Wed, 31 Jan 2024 11:15:26 GMT

My TV remote is hard to work having to constantly press hare on some of the buttons. Is a replacement available?

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 11:38:52 GMT

have you replaced the batteries to rule this out.

Thanks

Karl.

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 11:47:16 GMT

Yes I've replaced batteries some of the pads on remote have to be Presses hard down to activate.

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 11:50:05 GMT

what model TV box do you have?

Karl

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 11:57:25 GMT

TalkTalk TV 4K Box

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 12:05:09 GMT

ok, we do not currently have stock of individual remotes, so the only option is to swap out the whole unit. Is this ok?

Thanks

Karl.

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 12:07:36 GMT

Yes what does that entail?

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 12:13:47 GMT

I have to send a tv box and remote and you return the other box and remote via a returns bag.

Shall I go ahead.

Karl

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 12:14:26 GMT

Yes please that will be great 👍

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 12:17:53 GMT

can you add your home phone number or account number to your 'Community Profile' so I can locate your account.

Karl

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 12:20:44 GMT

I've added my numbers

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 12:26:18 GMT

account number

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 12:39:55 GMT

I've removed your account number, best not to post this publicly.

I've a TV box on the way to you.

Thanks

Karl.

Re: Tv Remote

Peterpop — Wed, 31 Jan 2024 12:45:39 GMT

Thankyou For your fast help.

Re: Tv Remote

Karl-TalkTalk — Wed, 31 Jan 2024 12:49:44 GMT

You're Welcome 🙂

Regards

Karl