topic Re: Channels Disappeard in TV

Channels Disappeard

Dakota14 — Mon, 05 Feb 2024 16:07:44 GMT

I have Fibre 65 package with You view box.

yesterday all channels disappeared and it would not run an reload.

the search feature didn’t move. So we unplugged aerial and went old school by plugging aerial directly into TV.

is box faulty?
help needed as we are loosing feature of Youview box.

thanks

Re: Channels Disappeard

KeithFrench — Mon, 05 Feb 2024 16:25:05 GMT

Can you try the maintenance reset of your YouView box that keeps all recordings? TalkTalk has not made this box for a long time now, so will not be able to replace it for you.

Re: Channels Disappeard

Karl-TalkTalk — Tue, 06 Feb 2024 06:09:05 GMT

Hi Dakot14

Try the Youview Maintenance Reset as advised and see if this helps.

Thanks

Karl.