topic Re: New tv box issues in TV

New tv box issues

Adismiths — Tue, 27 Feb 2024 13:28:45 GMT

The new android based TV box is full of software bugs unfortunately, e.g the tv guide will become inoperable requiring a reboot, the rewind feature is the same, apps drop out for no reason etc, it needs a software update and I'm hoping someone at talk talk will listen and do something please

Re: New tv box issues

Karl-TalkTalk — Tue, 27 Feb 2024 13:32:16 GMT

Have you tried a factory reset then set up the box again to see if these issues clear?

The boxes are updated regularly, and we have no other reports of issues. I've had my box over a year now and only had to reset it once for a connection issue.

Thanks

Karl.

Re: New tv box issues

Adismiths — Tue, 27 Feb 2024 13:43:34 GMT

Yes I have factory reset it more than once, it needs a re boot every few days or else it's notchy and unresponsive, also I have found other people are having similar issues

Re: New tv box issues

Karl-TalkTalk — Tue, 27 Feb 2024 13:47:26 GMT

I've not had any reports here. Would you like to try swapping out the box ?

Karl

Re: New tv box issues

Adismiths — Tue, 27 Feb 2024 13:57:22 GMT

Yes please I'd like a new box

Re: New tv box issues

Karl-TalkTalk — Tue, 27 Feb 2024 14:00:40 GMT

A replacement TV Box is on the way to you.

Thanks

Karl.