topic Re: Loss of Live TV channels in TV

Loss of Live TV channels

JohnRowe1 — Thu, 29 Feb 2024 15:40:37 GMT

My TV hub was installed on 04 Jan. 2024 and all was well untill 27th.Feb when Live T.V chanels not available but "Catch-up" OK. Message on screen says "week or no aerial signal coded YVM402. Where do we start to rectify please?

Re: Loss of Live TV channels

fr8ys — Thu, 29 Feb 2024 16:19:23 GMT

The weather is playing havoc with signals at the moment so it's best to leave for a couple of days to see if it improves.

If things don't improve, you can try a retune from your settings or may be best to factory reset the box.

Try the aerial directly to your TV and retune this. If you lose channels there it may be an aerial issue in which case you will need to consult a local installer.

Let us know how you get on.

Re: Loss of Live TV channels

Anonymous — Fri, 01 Mar 2024 07:28:07 GMT

Hi John,

How are you getting on?

Thanks

Michelle