topic Re: TV box in TV

TV box

Chrissiewa — Tue, 05 Mar 2024 21:45:32 GMT

we are having lots of problems with our TV box. Tomorrow we have our 4th engineer visit booked. It runs fine for about a month then suddenly refuses to work, we have to unplug it all and re plug, sometimes it works, sometimes not. It’s sooo frustrating if you just want to flick it on for 10 mins while you’re having a coffee. Anyone else?

Re: TV box

fr8ys — Tue, 05 Mar 2024 22:32:01 GMT

Please let us know which box you have so we can offer appropriate advice.

Thank you.

Re: TV box

Karl-TalkTalk — Wed, 06 Mar 2024 07:24:58 GMT

Hi @Chrissiewa

If you can tell us the Box Model, we can offer to help.

Thanks

Karl.

Re: TV box

Chrissiewa — Wed, 06 Mar 2024 14:03:15 GMT

It’s a small square one with rounded corners, I think they said it’s a hub. Currently awaiting engineer

Re: TV box

Karl-TalkTalk — Wed, 06 Mar 2024 14:11:19 GMT

OK, if it's the TV HUB, it will be the android based one.

Has the box ever been replaced since it started having these issues ?

Thanks

Karl.