topic Re: Itv hub in TV

Itv hub

Bowie — Wed, 06 Mar 2024 22:58:03 GMT

Why on the hub box when I put on itv x from the guide to watch n earlier show can I see no picture but have the sound only

Re: Itv hub

fr8ys — Thu, 07 Mar 2024 07:05:28 GMT

Which box do you have so we can offer advice please?

If it's the 4k or TV hub this can usually rectified by resetting the box. You can search for instructions by googling TalkTalk / your box type / reset.

Let us know so we can advise further.

Re: Itv hub

fr8ys — Thu, 07 Mar 2024 07:20:47 GMT

Sorry, just noticed you mention hub box, so maintenance reset instructions can be found here.

Just a thought though, double check your HDMI cable is secure at both ends and that you are using the one supplied with the box.

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347#:~:text=Press%20the%20power%20button%20on%20the%20front%20of,one%20of%20the%20options%20from%20the%20list%20displayed.

Let us know if this clears it.