topic 4k tv box in TV

4k tv box

Matelan — Sat, 09 Mar 2024 22:56:34 GMT

I have had my 4k tv box for a couple of months and it has started switching itself off and restarting. Only occasionally at first but now it can happen every 10 minutes. What can I do to stop this?!

Re: 4k tv box

fr8ys — Sat, 09 Mar 2024 23:09:19 GMT

I'd suggest doing a reset of the box which will restore it to factory settings. Doing so will mean you lose any recordings if you have them.

To reset the box, turn it on and press the button on the left hand side of the box 5 times in quick succession.

Let us know how you get on.

Good luck.

Re: 4k tv box

Karl-TalkTalk — Mon, 11 Mar 2024 08:30:46 GMT

Hi Matelan

Did you try the reset as advised ?

Thanks

Karl.

Re: 4k tv box

Matelan — Tue, 19 Mar 2024 19:50:55 GMT

Hiya, this did work however a week later the box seems to be doing the same thing again…

Re: 4k tv box

Karl-TalkTalk — Wed, 20 Mar 2024 07:38:17 GMT

I'll get the box replaced for you.

Regards,

Karl.