topic Channel 4 OD catch up in TV

Channel 4 OD catch up

brianreehl — Mon, 11 Mar 2024 16:22:23 GMT

We are no longer able to view Channel 4 catch up TV although this has been workingh up to a few days ago.

We can still get MY5 and BBC Iplayer. However, we are unable to get ITVX because we are using a 'Legacy' YouView set top box.

Many thanks. Brian.

Re: Channel 4 OD catch up

ferguson — Mon, 11 Mar 2024 16:27:27 GMT

I wonder if, like with ITVX, the latest upgrade to the Channel 4 app has simply not made it on to these boxes.

Re: Channel 4 OD catch up

Karl-TalkTalk — Tue, 12 Mar 2024 07:53:56 GMT

Any errors when launching the channel 4 player ?

Karl

Re: Channel 4 OD catch up

johnhowarth — Sat, 23 Mar 2024 11:41:09 GMT

No errors (as with itvx). Ch4 OD programs just don't start.

Re: Channel 4 OD catch up

Karl-TalkTalk — Mon, 25 Mar 2024 07:51:43 GMT

can you try a Youview Maintenance Reset and this will reset the box and reinstall any apps, see if this helps.

Thanks

Karl.

Re: Channel 4 OD catch up

Cairns’ — Mon, 13 May 2024 08:42:24 GMT

Was there ever a solution to this? I have a brand new box and no channel 4 app or ITV X. This essentially makes this box useless in our house and I may as well go back to the competitor product.

Re: Channel 4 OD catch up

Karl-TalkTalk — Mon, 13 May 2024 08:51:37 GMT

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl